Privacy Policy

Effective Date: December 10, 2024

At RetraWeb, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information.

1. Information We Collect
   We may collect the following information when you visit our website or use our services:
   • Personal Information: Name, email address, phone number, business name, and billing details.
   • Technical Data: IP address, browser type, device information, and usage data via cookies and analytics tools.
   • Communication Data: Records of your communications with us via email, phone, or web forms.

2. How We Use Your Information
   We use your information to:
   • Set up and manage your taxi website.
   • Communicate with you regarding updates, support, and billing.
   • Provide customer support and respond to inquiries.
   • Improve our services and website performance.
   • Comply with legal obligations and enforce our terms.

3. Sharing Your Information
   We do not sell or rent your personal information to third parties. We may share your information with:
   • Trusted service providers who help us run our website and business (e.g., hosting, domain providers).
   • Legal authorities, when required to comply with laws or respond to lawful requests.

4. Data Security
   We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
   • Encrypted data transmission
   • Secure hosting environments
   • Limited access to personal data
5. Data Security
   You have the right to:
   • Access the personal data we hold about you
   • Request corrections to your personal data
   • Request deletion of your personal data (unless we are required to retain it for legal reasons)
   • Withdraw consent to data processing at any time
   • To exercise your rights, please contact us using the details below.

6. Cookies Policy
   Our website uses cookies to enhance your experience. Cookies help us analyse website traffic and improve usability. You can disable cookies in your browser settings if you prefer.

7. Third-Party Links
   Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you directly.

9. Contact Us

For any questions regarding these terms, please contact us:

📧 Email: retraweb5@gmail.com

📞 Phone: 01834 441835 / 07485 713691